Newcastle City Learning Citywide
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Learner involvement

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We communicate with our learners in several ways:

Learner Focus - our Learner Newsletter can be found on our Virtual Learning Environment (Moodle), and is distributed through registers and at centres.

Facebook and Twitter - share your photos of what you have been doing in your class or give us your views.
Find us on Facebook.
Follow us on Twitter.

Comments boards - these can be found at our centres at Westgate College, the Heaton Centre and Gosforth Library and Learning Centre. We will respond to your comments with our 'You Said, We Did' posters outlining the changes we have made in response to your views, or explaining where and why we cannot take action.

Learner Voice – this involves the involvement of learners and potential learners in shaping the opportunities that are available to them. Learner Voice activities enable learners to express their views, needs and concerns, and also ensures that organisations respond appropriately to the issues that they raise. We listen to your comments and use the information you give us to improve the standards of Teaching, Learning and Assessment that we deliver.

Survey Monkey – we use Survey Monkey to gather learner feedback by using online questionnaires and analysing the results.

Moodle – this is our Virtual Learning Environment where you can access resources but also engage in discussions with other learners and staff about relevant topics.

Class cancellations and SMS messaging – we use SMS messaging as one of the ways to update our learners, so please give us your mobile number when you enrol.

Our aims

We aim to:

  • Inform learners about their rights and ways to participate in the organisation.
  • Consult and seek the views of learners providing feedback on any decision taken.
  • Involve staff and learners to work closely together to make sure that all views are understood and taken into account.
  • Collaborate to ensure that all decision making is done in partnership with learners and all parties share a common goal and share the drive to reach it.
  • Empower by providing training to develop knowledge, skills and abilities so you can control and develop your own learning. We empower learners to work together, set agenda for change and link this into management and decision making


Find a course today!

Join us for our Open Days

Join us photoJoin us for our open days!

We are having two Enrolment and Advice Open Days on Monday 10 December and Tuesday 11 December at Westgate College from 9 am - 7.30pm. If you need advice and support you can speak to our qualified satff who will guide you through the enrolment process. The programme for the days lists when the advice sessions will be, (pdf 112KB). We hope to see you there. Remember, lots of courses are available for quick and easy online enrolment too.

Jan 2019 brochure out now!

Brochure cover Jan 19Stay with us in the New Year and take up one of the many progression opportunities available to you. Our latest brochure is available now! Your tutor will speak to you about follow on courses and your next steps too.

Your Learner Handbook

Learner handbook coverOur new learner handbook is now available here (pdf 1.81MB). Packed full of useful information about the service, we hope you will find it helpful. We'll cover a lot of the topics during our new induction process too, and you will be given a copy of the handbook to take away with you at the start of your course.

Advanced Learner Loans

learner HE

There have been changes to how education courses are funded for learners over 19 years old. Level 3 and above courses will no longer be funded by the Government (unless you are aged 19-23 years old and it is your first full Level 3 qualification) but you may qualify for an Advanced Learner Loan to cover your course fees.

If this loan is to fund an Access to HE Diploma leading to a completed degree, your Advanced Learner Loan will be written off so you don't have to pay it back.

It doesn't matter about your household income or even credit checks to qualify for a loan, and you don't have to pay anything back until you are earning over £21,000 a year.

Loans are available for people living in the UK on the first day of their course and have lived in this country, the Channel Islands of the Isle of Man for three years immediately before this.

Talk to our centre reception staff to get more details and your course offer letter which will have the information you will need to complete your loan application.

Find out more about Advanced Learner Loans.

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