Newcastle City Learning Citywide
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Learner involvement

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We communicate with our learners in several ways:

Learner Focus - our Learner Newsletter can be found on our Virtual Learning Environment (Moodle), and is distributed through registers and at centres.

Facebook and Twitter - share your photos of what you have been doing in your class or give us your views.
Find us on Facebook.
Follow us on Twitter.

Comments boards - these can be found at our centres at Westgate College, the Heaton Centre and Gosforth Library and Learning Centre. We will respond to your comments with our 'You Said, We Did' posters outlining the changes we have made in response to your views, or explaining where and why we cannot take action.

Learner Voice – this involves the involvement of learners and potential learners in shaping the opportunities that are available to them. Learner Voice activities enable learners to express their views, needs and concerns, and also ensures that organisations respond appropriately to the issues that they raise. We listen to your comments and use the information you give us to improve the standards of Teaching, Learning and Assessment that we deliver.

Survey Monkey – we use Survey Monkey to gather learner feedback by using online questionnaires and analysing the results.

Moodle – this is our Virtual Learning Environment where you can access resources but also engage in discussions with other learners and staff about relevant topics.

Class cancellations and SMS messaging – we use SMS messaging as one of the ways to update our learners, so please give us your mobile number when you enrol.

Our aims

We aim to:

  • Inform learners about their rights and ways to participate in the organisation.
  • Consult and seek the views of learners providing feedback on any decision taken.
  • Involve staff and learners to work closely together to make sure that all views are understood and taken into account.
  • Collaborate to ensure that all decision making is done in partnership with learners and all parties share a common goal and share the drive to reach it.
  • Empower by providing training to develop knowledge, skills and abilities so you can control and develop your own learning. We empower learners to work together, set agenda for change and link this into management and decision making


Find a course today!

Spring Term enrolment

Cover Jan 2020Enrol for Spring Term!

Our new brochure is out from 25 November 2019, and it is packed full of interesting courses that will help you gain a qualification, make a career change or learn a new skill. You can get a copy of the brochure here (pdf, 7.99MB), and it will be delivered throughout the City in the new few weeks. Enrol from Monday 25 November 2019 online, by phone or in person at our centres, and speak to your tutor about the progression opportunities available.

AAT Champion Award Winners!

Tutor Andrea Scope receiving awardWe're thrilled to announce that Newcastle City Learning won the AAT Champion Award!
In this category the judges were looking for training providers that have made an impact in supporting their community, improving social inclusion and mobility, through the delivery of AAT qualifications.
Our new AAT accountancy courses are proving incredibly popular, and our tutor Andrea Scope was on hand to pick up the trophy at the awards ceremony. Well done everyone!
If you are interested in the courses we're running in accountancy, our new brochure will be available from 25 November 2019 with all of the details listed.

Prevent Duty

hand imagePrevent Duty

All Further Education providers have a duty to safeguard their learners and keep them safe from being exploited by extremists. The Prevent Duty is not about discouraging our learners from having political and religious views and concerns, but about supporting them to use those concerns or act on them in non-extremist ways.

Prevent Duty: If you Notice anything unusual, Check it out and them Share it by contacting 0191 277 3502 or email remember – Notice – Check – Share. Here is a link to our Prevent animation

Newcastle City Council (which Newcastle City Learning are part of) also have a generic email address which you can also use to report any concerns you may have about Prevent:

Reporting Incidents of Hate Crime: Stop Hate UK. There’s a 24hr hotline on (Freephone) 0800 138 1625. People can text on 0771 798 9025. Online reports can also be taken at

Advanced Learner Loans

learner HE

There have been changes to how education courses are funded for learners over 19 years old. Level 3 and above courses will no longer be funded by the Government (unless you are aged 19-23 years old and it is your first full Level 3 qualification) but you may qualify for an Advanced Learner Loan to cover your course fees.

If this loan is to fund an Access to HE Diploma leading to a completed degree, your Advanced Learner Loan will be written off so you don't have to pay it back.

It doesn't matter about your household income or even credit checks to qualify for a loan, and you don't have to pay anything back until you are earning over £25,725 a year.

Loans are available for people living in the UK on the first day of their course and have lived in this country, the Channel Islands of the Isle of Man for three years immediately before this.

Talk to our centre reception staff to get more details and your course offer letter which will have the information you will need to complete your loan application.

Find out more about Advanced Learner Loans.

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