The Newcastle City Learning Code
Newcastle City Learning has a code that we expect all staff and learners to follow as part of our commitment to each other. We are proud of our learning centres. We believe that everyone should be treated fairly and with dignity and respect. We will not tolerate any form of discrimination, bullying or harassment.
It is against the law to discriminate against anyone because of:
• being or becoming a transsexual person
• being married or in a civil partnership
• being pregnant or on maternity leave
• race, including colour, nationality, ethnic or national origin
• religion, belief or lack of religion/belief
• sexual orientation
These are called ‘protected characteristics’.
You are legally protected from discrimination by the Equality Act 2010.
If you feel you have suffered from discrimination or have experienced bullying or harassment you can contact your tutor or a manager for help and support.
Safeguarding Vulnerable Adults Policy
We are committed to safeguarding vulnerable adults and promoting the welfare of learners. We expect all staff to share this commitment. We want to provide a safe learning environment.
Staff, learners and volunteers are responsible for:
- Respecting others people's rights to safety.
- Not hurting or abusing others.
- Not threatening to hurt or abuse others.
All Further Education providers have a duty to safeguard their students: Prevent is about safeguarding students to keep them safe from being exploited by extremists. The Prevent Duty is not aboutdiscouraging students from having political and religious views and concerns but rather it is about supporting them to use those concerns or act on them in non-extremist ways. Newcastle City Learning is committed to safeguarding our students and protecting them from harm at all times.
Reporting incidents of hate crime
If you believe you have experienced a racist, religious, homophobic or transphobic incident, even if you have no proof, report it to ARCH. ARCH is working to stop hate crime in Newcastle by bringing together different organisations to get the right help for victims, and to take action against the attackers.
Phone free on 0800 032 3288 to report an incident 24 hours a day. You can report something that has happened to you, someone else or about something you have seen. Find out more about ARCH.
How well are we doing?
OFSTED (the Government body who regulate education) said "The quality of provision is good. Teaching and learning are good. Teaching is generally planned well and tutors use a wide range of effective teaching and learning strategies to motivate learners".
Newcastle City Learning has also holds the Matrix award standard and the Customer Service Excellence award (both successfully reassessed in 2017)
• 99.8% of learners in 2016/17 were satisfied with their tutors’ knowledge of the subject
• 99.4% of learners thought the tutor made the subject area interesting/enjoyable
• 99.1% of learners felt that everyone was treated equally and with respect