Newcastle City Learning Citywide
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How to enrol

Ways to enrol

To enrol on a course phone our free enrolment number 0800 073 0911 and our staff will offer you help and advice. Alternatively, you can enrol in person at any of our centres

You can also enrol for most of our courses online. Search online for courses

Payment methods 

We accept the following payment methods

  • In person - by cash, cheque, credit or debit card, or by instalments (please ask at your centre for details)
  • On line - by credit or debit card
  • By telephone - by credit or debit card

If your fees are being paid by your employer please ask us about invoicing options

If you are over 19 years of age, and your course is at Level 3 or above and costs more than £300 you may qualify for an Advanced Learner Loan to pay your course fees. Find out more about Advanced Learner Loans

Do I need to bring identification?

Please bring along a form of ID such as your passport, driving licence, National Insurance card or bank, credit or debit card. Ask your centre for details of what we can accept.

Please have your date of birth and National Insurance number available as well.

Can I get a refund?

If you sign up for a course and it is cancelled before classes start or up to week 3 of the course, you will get a full refund. If a course has been running for more than 3 weeks of study when it is cancelled, you will get some of your fee back

We may also give partial refunds if you have to stop taking the course for a medical or employment reason. You will need to give us either a doctor's note or a letter from your employer

If you decide to withdraw from a course before you start, or part way through, we will decide whether you can have a refund. This depends on when you have let us know you don't want to continue and why you don't want to go on

Please note, if you withdraw from a course and are paying by instalments, you may still need to pay your remaining instalments

Do I need to have a DBS check?

For some courses, such as Supporting Teaching and Learning in Schools, you will need a Disclosure and Barring Service (DBS) check (previously a CRB check). Please enrol for your course early so our centre staff can issue your DBS application form and submit it for processing. Placements cannot start until a satisfactory clearance certificate has been viewed by the centre. The cost of the DBS check will be included in your course fee, but you are strongly recommended to pay an additional fee, currently £13, for an annual update service to ensure portability. Our centre staff or your course tutors can give you more information. 

ULN (Unique Learner Number) and PLR (Personal Learning Record)

When you register for your course you will be required to use your own personal 10 digit Unique Learner Number (ULN) – this is your education equivalent to your National Insurance number. You may already have a ULN number – this will be shown on your certificate if you have undertaken an accredited course within the last few years. If you haven't – we can easily apply for your ULN – you will find out more information about this when you enrol.

Your ULN allows you access to your own Personal Learning Record (PLR) – this is a complete record of your achievements since 2007. Information within the Personal Learning Records is secure and cannot be shared with other organisations (including statutory bodies), without the prior consent of the learner. The process of accessing your learning record will be discussed when you discuss your enrolment

More information about ULN.

More information about PLR.

Enrolment tips

  • Book early - some of of most popular courses fill up quickly, and some courses have limited places so get in touch with us to guarantee your place. For some courses you may also need a DBS check and this process takes time
  • Speed up the process - have your Unique Learner Number handy
  • Keep your details up to date - include an up to date phone number and email address so that we can get in touch with you quickly
  • Sign your form - your enrolment form is part of your agreement with us. remember to sign it so that your enrolment is not delayed 

Waiting lists

  • If the course is full - you will be added to our waiting list and if a space becomes available we will contact you to let you know
  • Can't pay today - if you are unable to pay for your course at the time of enrolling at one of our centres, we will add you to our waiting list. Your place on the course will be secured as soon as you call back to pay the course fee. This way we can give you a call if the course if becoming full or if it doesn't go ahead

Find a course today!

Spring Term enrolment

Cover Jan 2020Enrol for Spring Term!

Our new brochure is out from 25 November 2019, and it is packed full of interesting courses that will help you gain a qualification, make a career change or learn a new skill. You can get a copy of the brochure here (pdf, 7.99MB), and it will be delivered throughout the City in the new few weeks. Enrol from Monday 25 November 2019 online, by phone or in person at our centres, and speak to your tutor about the progression opportunities available.

AAT Champion Award Winners!

Tutor Andrea Scope receiving awardWe're thrilled to announce that Newcastle City Learning won the AAT Champion Award!
In this category the judges were looking for training providers that have made an impact in supporting their community, improving social inclusion and mobility, through the delivery of AAT qualifications.
Our new AAT accountancy courses are proving incredibly popular, and our tutor Andrea Scope was on hand to pick up the trophy at the awards ceremony. Well done everyone!
If you are interested in the courses we're running in accountancy, our new brochure will be available from 25 November 2019 with all of the details listed.

Prevent Duty

hand imagePrevent Duty

All Further Education providers have a duty to safeguard their learners and keep them safe from being exploited by extremists. The Prevent Duty is not about discouraging our learners from having political and religious views and concerns, but about supporting them to use those concerns or act on them in non-extremist ways.

Prevent Duty: If you Notice anything unusual, Check it out and them Share it by contacting 0191 277 3502 or email remember – Notice – Check – Share. Here is a link to our Prevent animation

Newcastle City Council (which Newcastle City Learning are part of) also have a generic email address which you can also use to report any concerns you may have about Prevent:

Reporting Incidents of Hate Crime: Stop Hate UK. There’s a 24hr hotline on (Freephone) 0800 138 1625. People can text on 0771 798 9025. Online reports can also be taken at

Advanced Learner Loans

learner HE

There have been changes to how education courses are funded for learners over 19 years old. Level 3 and above courses will no longer be funded by the Government (unless you are aged 19-23 years old and it is your first full Level 3 qualification) but you may qualify for an Advanced Learner Loan to cover your course fees.

If this loan is to fund an Access to HE Diploma leading to a completed degree, your Advanced Learner Loan will be written off so you don't have to pay it back.

It doesn't matter about your household income or even credit checks to qualify for a loan, and you don't have to pay anything back until you are earning over £25,725 a year.

Loans are available for people living in the UK on the first day of their course and have lived in this country, the Channel Islands of the Isle of Man for three years immediately before this.

Talk to our centre reception staff to get more details and your course offer letter which will have the information you will need to complete your loan application.

Find out more about Advanced Learner Loans.

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