Our values and quality standards
To help people learn and achieve in a friendly and supportive environment.
To be the first choice for adult learning in the city and to provide high quality, niche opportunities for young people at college or in apprenticeships
1. Striving for excellence;
2. Learning, assessment and teaching are our primary focus in all we do;
3. Enabling people to realise their potential;
4. Working cooperatively;
5. Challenging inequality.
Matrix Standard (2016) - The quality standard for information, advice and guidance services
Customer Service Excellence (2016) - The government standard that tests areas that are a priority for customers, such as delivery, timeliness, information, professionalism and staff attitude.