Newcastle City Learning Citywide

Our values and quality standards

Women and men in a meeting

Our Mission

To help people learn and achieve in a friendly and supportive environment.

Our Vision

To be the first choice for adult learning in the city and to provide high quality, niche opportunities for young people at college or in apprenticeships

Our Values

1. Striving for excellence;
2. Learning, assessment and teaching are our primary focus in all we do;
3. Enabling people to realise their potential;
4. Working cooperatively;
5. Challenging inequality.

Quality Standards

Matrix Standard (2016) - The quality standard for information, advice and guidance services

Customer Service Excellence (2016) - The government standard that tests areas that are a priority for customers, such as delivery, timeliness, information, professionalism and staff attitude.


Find a course today!

New brochure out now!

Christmas 18 coverOur new brochure for Jan-Mar 2018 is out now. Download it here (pdf, 6.06MB) and enrol now!

Get your Learner Handbook now

75Our new Learner Handbook has arrived! Packed with useful information and details of the support that is available, we hope it will help you make the most of your learning experience with us in the new academic year 2017 - 18. Copies are available at our receptions, and will be given out at enrolment and you can download it here too (pdf, 5.07MB)

Advanced Learner Loans

learner HE

There have been changes to how education courses are funded for learners over 19 years old. Level 3 and above courses will no longer be funded by the Government (unless you are aged 19-23 years old and it is your first full Level 3 qualification) but you may qualify for an Advanced Learner Loan to cover your course fees.

If this loan is to fund an Access to HE Diploma leading to a completed degree, your Advanced Learner Loan will be written off so you don't have to pay it back.

It doesn't matter about your household income or even credit checks to qualify for a loan, and you don't have to pay anything back until you are earning over £21,000 a year.

Loans are available for people living in the UK on the first day of their course and have lived in this country, the Channel Islands of the Isle of Man for three years immediately before this.

Talk to our centre reception staff to get more details and your course offer letter which will have the information you will need to complete your loan application.

Find out more about Advanced Learner Loans.

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